YSCONVEY

Last Updated: December 2024

Privacy Policy

Your privacy is important to us. This policy explains how YSCONVEY collects, uses, and protects your personal information.

Information We Collect

Personal Information

We may collect the following personal information when you interact with our services:

  • Name and contact details (email address, phone number, mailing address)
  • Company information and job title
  • Business requirements and project specifications
  • Communication preferences
  • Payment and billing information for transactions

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser information
  • Device type and operating system
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies
  • Referral sources and search terms

How We Use Your Information

Service Delivery

  • • Process and fulfill your orders
  • • Provide technical consultation
  • • Deliver customized solutions
  • • Offer after-sales support

Communication

  • • Respond to inquiries and requests
  • • Send important service updates
  • • Provide technical documentation
  • • Share industry insights (with consent)

Business Operations

  • • Improve our products and services
  • • Conduct market research
  • • Analyze website performance
  • • Ensure security and fraud prevention

Legal Compliance

  • • Meet regulatory requirements
  • • Maintain business records
  • • Resolve disputes and claims
  • • Protect our legal rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

Trusted partners who assist in delivering our services (logistics, payment processing, technical support)

Legal Requirements

When required by law, regulation, or legal process

Business Transfers

In connection with mergers, acquisitions, or sale of business assets

Your Consent

With your explicit permission for specific purposes

Data Security

We implement comprehensive security measures to protect your personal information:

Encryption

SSL/TLS encryption for data transmission

Access Control

Restricted access to authorized personnel only

Regular Audits

Periodic security assessments and updates

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information at any time.

Data Portability

Request a copy of your personal data in a structured, machine-readable format.

Deletion

Request deletion of your personal information, subject to legal and business requirements.

Marketing Communications

Opt-out of marketing communications while continuing to receive service-related messages.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand how visitors use our website

Preference Cookies

Remember your settings and preferences

Marketing Cookies

Used to deliver relevant advertisements (with consent)

You can manage cookie preferences through your browser settings or our cookie preference center.

International Data Transfers

As a global conveyor solutions provider, we may transfer your personal information across borders to:

  • Provide services to international clients
  • Collaborate with global manufacturing partners
  • Utilize cloud-based services and infrastructure
  • Comply with legal requirements in different jurisdictions

We ensure appropriate safeguards are in place for international transfers, including adequate data protection agreements and compliance with applicable privacy laws.

Data Retention

We retain your personal information only as long as necessary for:

Fulfilling the purposes for which it was collected
Meeting legal, regulatory, or contractual obligations
Resolving disputes and enforcing agreements
Providing ongoing customer support and services

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

General Inquiries

Email: privacy@ysconvey.com

Phone: +86 [Phone Number]

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (CST)

Data Protection Officer

Email: dpo@ysconvey.com

Address: [Company Address]

Response Time: Within 30 days of receipt

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You

  • • Post the updated policy on our website
  • • Send email notifications for significant changes
  • • Update the "Last Updated" date at the top of this page
  • • Provide additional notice as required by law

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Questions About Your Privacy?

Our team is here to help you understand how we protect and use your information.

Download Policy PDF